Commitment to Sustainable Development
Ecombox is committed to building a sustainable, transparent, and responsible e-commerce ecosystem through a comprehensive ESG framework.
Three ESG Pillars
Ecombox's ESG commitment framework is built on three core pillars, driving sustainable development in e-commerce.
Environmental
Environment
Green Operations & Circular Economy - Focused on reducing indirect emissions from e-commerce and optimizing digital infrastructure.
Social
Society
Digital Equality & Privacy - Focused on supporting SMEs and protecting user privacy rights.
Governance
Governance
Transparency & AI Responsibility - Focused on building trust among supply chain stakeholders.
Green Operations & Circular Economy
Focused on reducing indirect emissions from e-commerce and optimizing digital infrastructure for sustainable operations.
Sustainable Logistics
Reducing return-to-origin (RTO) rates by 30%, directly cutting CO₂ emissions from shipping and packaging waste (plastic, cardboard).
Green Cloud Infrastructure
Prioritizing Serverless architecture and Data Centers powered by renewable energy (such as Google/AWS Regions in Finland, Belgium).
Green Coding
Optimizing source code and video compression standards (H.265) to reduce bandwidth and power consumption on shop owners' mobile devices.
Reducing E-Waste
Leveraging existing devices (old phones, webcams) instead of manufacturing new specialized hardware.
Digital Equality & Data Privacy
Focused on supporting SMEs and protecting user privacy rights, driving technology equality.
Technology Equality
Providing premium management solutions at low cost for small businesses, helping them compete fairly on e-commerce platforms.
Responsible Company
Committed to strict compliance with GDPR (Europe) and Decree 13 (Vietnam) in packaging video storage. Building a corporate culture of responsibility towards community and society.
Community Training
Partnering with Tensoract to provide digital skills and operations management training for young startups and small traders.
Transparency & AI Responsibility
Focused on building trust among supply chain stakeholders through transparency and responsible governance.
Value Chain Transparency
Packaging video evidence system creates integrity between Sellers - Shipping Partners - Buyers.
Retention Policy
Automatically deleting video data after a specified period (30-60 days) to ensure no personal data abuse.
AI Responsibility
If AI is applied for customer credibility scoring, we commit to algorithms free from regional and gender bias, with full explainability.
Key Performance Indicators
Specific targets to measure the effectiveness of Ecombox's ESG commitment.
| Pillar | Key Performance Indicator (KPI) | Expected Target |
|---|---|---|
| Environmental | Packaging reduction (estimated via return rates) | ~10-15% packaging waste reduction/year |
| Environmental | Server power consumption per order | 20% reduction via Serverless optimization |
| Social | Number of SME/Micro businesses supported | 50% growth per year |
| Governance | Complaint resolution rate with video transparency | Achieve >95% |
Packaging reduction (estimated via return rates)
~10-15% packaging waste reduction/year
Server power consumption per order
20% reduction via Serverless optimization
Number of SME/Micro businesses supported
50% growth per year
Complaint resolution rate with video transparency
Achieve >95%
Build Sustainable E-commerce with Ecombox
Join us in building a green, transparent, and sustainable e-commerce ecosystem.