Ecombox Logo

Manage sales with a
tailor-made solution for your business

Connect all sales channels into one system, manage everything from a single dashboard.

High security
Custom solutions
Dedicated server
Ecombox DashboardToday
142
New orders
98%
Synced
3
Need action
ĐH-Shopee #48291Delivering
ĐH-TikTok #11034Confirmed
ĐH-Shopee #48292Processing
0+
Trusted by sellers
0
Channels integrated
99.9%
Uptime guaranteed
<2s
Sync speed
Connect with:
ShopeeShopee
TikTok ShopTikTok Shop

Tailor-made operational solutions

Every business has unique processes. Ecombox designs solutions that fit how you operate.

ManualEcombox OmniManual
Real-time order sync
Multi-channel inventory
AI-powered chat
Daily auto reports
01

Revenue Growth

Expand sales channels easily. Integrate 2+ platforms, reach more customers without extra headcount.

02

Centralized Management

All orders, inventory, and customers from every channel displayed on a single dashboard.

03

Save Time

Automate order processing, reduce 70% manual operations compared to managing each platform separately.

04

Dedicated server, absolute security

Business data stored on private servers, never shared with third parties. Full access control and compliance with security standards.

Ecombox Omnichannel helps you manage multi-channel business

From orders, inventory to reports - all automated and centralized

Sync & manage orders centrally

Orders from Shopee, TikTok Shop, Lazada, Facebook and Website auto-sync to a single screen. No missed orders, no confusion.

Instant sync from all channels (<2 seconds)
Filter, search and batch process orders
Print shipping labels directly from the app
Alerts for overdue pending orders
Real-time shipping tracking
Order list - All channels
All (125)Shopee (87)TikTok (38)
#48291 · ShopeeDelivering285k
#11034 · TikTokPending150k
#48292 · ShopeeDelivered420k

Real-time multi-channel inventory sync

Auto-update inventory across all platforms when orders are placed. No sudden stockouts or overselling.

Real-time inventory sync across all channels
Low stock and overstock alerts
Auto-deduct inventory when orders sync
Detailed import/export history
Inventory status
Basic white T-shirt L
135
Slim jeans M
8 ⚠
Floral dress S
62

Centralized multi-channel chat with AI

All messages from Shopee, TikTok, Facebook, Instagram in one inbox. AI suggests quick, personalized responses for each question.

Centralized inbox from all platforms & social media
AI-powered auto-reply suggestions by context
Categorize conversations by status
Tag and assign staff to handle
Multi-channel inbox
Nguyen Van A · Shopee
Do you have size L in stock?
2m
Tran Thi B · TikTok Shop
How long does shipping to HCM take?
15m

Detailed reporting & analytics by channel

Track revenue, order count, conversion rates and performance per channel. Auto-generate daily reports.

Compare performance across sales channels
Revenue/profit reports by product
Return/cancellation rate statistics
Easy Excel, PDF report export
Revenue by channel (this week)
Shopee
8.5M
TikTok Shop
5.2M
Smart Inventory Management

Always Accurate Inventory

The system automatically updates inventory across all channels, so you never oversell or miss orders due to stockouts.

Auto-select nearest warehouse

Each order is dispatched from the warehouse closest to the customer - faster delivery, lower shipping costs.

Auto-updated inventory on orders

When a customer orders on any platform, inventory is instantly deducted across all channels.

Low stock alerts before it happens

The system identifies which products are running low and notifies you to restock in time.

Manage multiple warehouses from one screen

Whether you have a Hanoi warehouse, HCMC warehouse or home storage - all displayed and coordinated centrally.

AI-Powered

Advanced AI integrated into every workflow

Ecombox applies AI to automate repetitive tasks - from order classification to customer response suggestions, saving significant operational time.

Automatic order classification

AI tags and prioritizes orders by context, no manual work needed

Customer response suggestions

Auto-suggest appropriate answers for each customer question

Smart inventory prediction

Early stockout warnings based on sales trends

Enterprise Deployment Process

The Ecombox team partners with you from discovery to live operations

1

Discover Needs

Expert team surveys current workflows, analyzes bottlenecks and specific business requirements.

2

Propose Solution

Design a tailor-made solution fitting your scale and processes, with a demo and detailed deployment roadmap.

3

Deploy & Iterate

Live deployment, staff training, and continuous updates based on feedback to optimize operations.

Tailor-made Solutions - Custom Pricing

Every business has different scale and requirements. Contact the Ecombox team for a consultation and custom quote.

Integrate 2+ e-commerce platforms
Order sync in <2 seconds
Multi-channel chat support
Detailed revenue reports
Contact usfor a quote
Custom solutions for every scale
Contact Sales

Frequently Asked Questions

Ecombox Omni is a tailor-made solution, not one-size-fits-all SaaS. We design solutions around your specific operational processes, deploy dedicated servers, and customize features to your needs.

Yes. Data is stored on dedicated servers with SSL/TLS encryption, never shared with third parties. You have full access control and compliance with security standards.

The process has 3 steps: Discover Needs, Propose Solution, Deploy & Iterate. Timeline depends on scale and customization requirements. The Ecombox team partners with you throughout.

Currently Ecombox integrates Shopee and TikTok Shop, with more platforms being added regularly based on business needs.

Yes. Ecombox Omni seamlessly connects with Ecombox Tracking (video protection) and Ecombox WMS (specialized warehouse management), forming a complete operational ecosystem.

Ready to simplify your sales process?

Register now to get notified when Ecombox Omnichannel launches - and receive special Early Bird offers